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Thu, 20 Oct 2016

Job Vacancy: Aftersales Advisor at Newmarket Harley-Davidson

AFTERSALES ADVISOR, NEWMARKET HARLEY-DAVIDSON®

Passionate about Harley-Davidson? We are too! We are looking expand our Aftersales Team at Newmarket Harley-Davidson and require an Aftersales Advisor; the main function of this role will be within our Parts Department, but will also extent to our Service front of house operation.

Ideally, you will have previous experience within the motorcycle/automotive trade, but we're also willing to consider someone with a great attitude who is looking for that first break and a career in the motorcycle industry. Full training both within the dealership environment and manufacturer premises will be provided.

Standard customer service is not enough, you will genuinely want to take ownership of our customer’s needs, wants and desires, you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe H-D, to us this is far more than just a place of work.

Responsibilities include but are not limited to:

  • Assist in the running of a busy Parts, Accessories & Merchandise department
  • Assist the front of house Service operation
  • Customer facing role
  • Gain in-depth knowledge of Parts & Accessories and availability
  • Order goods and ensure consistent updates are given to the customer
  • Ensure that daily budgets are met
  • Servicing the workshop Technicians with parts
  • Producing quotes for the Sales Department
  • Inventory checks
  • Workshop booking system
  • Ensuring deliveries, returns and orders are secured and on time

Ideal Candidate:

  • Passionate & Energetic
  • Approachable and honest
  • Working knowledge of Motorcycles
  • Good attention to detail
  • Good communicator
  • Efficient time management

Essential Requirements:

  • Full motorcycle licence
  • First class can do attitude
  • Team player
  • Wants to understand all other areas of the dealership
  • Computer literate
  • If you lack experience, a willingness to learn is essential

Other benefits:

  • Company Pension Scheme
  • Staff discounts on all products
  • Lind is the largest H-D retailer in the UK

Final package will depend on experience but an industry leading salary and bonus package will be offered to the successful candidate. Lind are the largest H-D Dealer in the UK having sites at Reading, Guildford, Newmarket and Norwich, plus we have two BMW Motorcycle and one Porsche Dealership. In the past two years we have added a BMW and H-D site to our group and we are set to grow even more over the next few years, if you can meet our requirements and have the drive, personal development is assured.

To apply for this job vacancy, please send your CV and Covering Letter to Garry Knowles, Dealer Principal before 31st November 2016 by eMail: . garry@newmarketharley.co.uk